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When will my credit appear on my account?
Refund credits usually take 7—10 business days from the time we receive returned item(s).
Be Natural Organics Frequently Asked Questions
How much is shipping?
- Pricing and Billing
Shipping is calculated automatically at checkout and displayed before payment. We offer free U.S. shipping on orders $50+.
Do you offer a low price guarantee?
- Guarantees
We aim to offer best value and keep prices competitive as part of our Low Price Guarantee.
What is your privacy policy?
- Guarantees
We do not sell or give out client information to third parties. View our full Privacy Policy for details.
Is the website secure?
- Guarantees
Yes–our site uses SSL encryption to protect transactions and user data.
Do I have to pay sales tax?
- Pricing and Billing
Sales tax is applied if you are located in the same state as our warehouse.
I have a question about my charges – who do I contact?
- Pricing and Billing
Review orders via My Account → Orders; if you still have questions contact customer service for assistance.
How do I get a copy of my receipt/invoice?
- Pricing and Billing
Log into My Account → Orders to view and print invoices.
When will my credit appear on my account?
- Pricing and Billing
Refund credits usually take 7—10 business days from the time we receive returned item(s).
When will my credit card be charged?
- Pricing and Billing
Your card is charged within 24 hours prior to shipment of your item(s).
How do I use my rewards points?
- Rewards and Points
Go to your cart and click ‘Apply your points now’ to redeem available points at checkout.
How are points earned?
- Rewards and Points
You earn 1 point for every $1 spent.
What is the rewards redemption rate?
- Rewards and Points
For every 100 points you redeem, you receive $2 toward your order.